Om Worlds– Privacy Policy

Last updated: September 2025

Om World Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website www.omworld.co.uk.

 

 

1. Information We Collect

We may collect the following types of personal data:

  • Identity Data: name, email address, billing and delivery address, phone number.

  • Transaction Data: details of your orders and payments.

  • Technical Data: IP address, browser type, device information, cookies.

  • Usage Data: how you use our website, products, and services.

  • Marketing Data: your communication preferences, newsletter subscriptions.

 

 

2. How We Collect Your Data

We collect information in the following ways:

  • When you place an order or create an account.

  • When you sign up for our newsletter or marketing emails.

  • Through cookies and analytics tools when you browse our website.

  • When you contact us for support or inquiries.

 

 

3. How We Use Your Data

We use your personal data to:

  • Process and deliver your orders.

  • Provide customer service and respond to enquiries.

  • Improve our website, products, and services.

  • Send you marketing communications (only if you opt-in).

  • Comply with legal and tax obligations.

 

 

4. Sharing Your Data

We do not sell your data. We may share it with:

  • Service providers (e.g. Shopify, payment processors, delivery companies).

  • Analytics and advertising partners (e.g. Google, Facebook) if you consent.

  • Legal authorities if required by law.

 

 

5. Marketing Communications

  • You can choose to receive marketing emails about our products and offers.

  • You can unsubscribe at any time by clicking “unsubscribe” in emails or contacting us directly.

 

 

6. Data Retention

  • We keep your personal data only as long as necessary to fulfil the purposes for which it was collected.

  • Order records may be kept longer if required for tax or legal purposes.

 

 

7. Security of Your Data

  • We use secure servers, encryption, and strict access controls to protect your personal data.

  • However, no system is 100% secure, and we cannot guarantee absolute protection.

 

 

8. Your Rights (UK GDPR)

You have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your data where legally possible.

  • Object to processing for marketing purposes.

  • Withdraw consent at any time.

To exercise your rights, please contact us using the details below.

 

 

9. Cookies

We use cookies to improve your browsing experience. For more details, see our Cookie Policy.

 

 

10. International Transfers

As Shopify is a global platform, your data may be processed outside the UK/EU. We ensure safeguards are in place to protect your information.

 

 

11. Changes to This Privacy Policy

We may update this policy occasionally. Any changes will be posted on this page with an updated “Last updated” date.