Om Worlds – Website Terms & Conditions

Last updated: Sep 2025

Welcome to Om World (www.omworld.co.uk). By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. About Us

Om World is an online store dedicated to Hindu culture, traditions, and lifestyle. We sell cultural products including books, toys, puja essentials, décor, gifts, and festival kits.

2. Use of the Website

  • You must be at least 18 years old to place an order.

  • You agree not to misuse our website, attempt to hack it, or use it for unlawful purposes.

  • We reserve the right to suspend or terminate your access if you breach these terms.

3. Products & Descriptions

  • We make every effort to ensure that product descriptions, images, and prices are accurate.

  • Colours may vary slightly depending on your device.

  • All products are subject to availability.

4. Prices & Payment

  • All prices are displayed in GBP (£) and include UK VAT where applicable.

  • Payment must be made in full at the time of purchase via our secure checkout.

  • We accept major credit/debit cards and other payment methods offered at checkout.

5. Shipping & Delivery

  • We deliver across the UK and internationally (where available).

  • Delivery times are estimates only and may vary due to circumstances outside our control.

  • Risk of loss passes to you once the order is delivered to your address.

6. Returns & Refunds

  • You may return most unused, unopened items within 14 days of delivery for a full refund.

  • Items must be returned in their original condition and packaging.

  • Certain products such as personalised items or opened consumables (e.g. incense, food items) cannot be returned.

  • Refunds will be processed within 14 days of receiving your returned item.

7. Intellectual Property

  • All website content including text, images, logos, and designs are the property of Om World Ltd.

  • You may not copy, reproduce, or distribute any part of our website without prior written consent.

8. Privacy & Data Protection

  • We take your privacy seriously and comply with UK GDPR.

  • Please see our Privacy Policy for details on how we collect and use your information.

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our maximum liability for any claim shall not exceed the amount you paid for the product.

10. Governing Law

  • These Terms & Conditions are governed by English law.

  • Any disputes shall be subject to the jurisdiction of the courts of England and Wales.

11. Changes to These Terms

  • We may update these Terms & Conditions from time to time.

  • The latest version will always be available on this page.